Course Overview

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Course Objectives

• Understand the ethical and legal implications of informed consent, the issues of health literacy and patient vulnerability. Understand when disclosure of confidential information is inappropriate and when it is appropriate or even mandatory
• Be aware of community diversity. Learn to recognise signs of adult domestic violence and abuse, including emotional abuse, and the emotional and sexual abuse and neglect of children. Understand the different reporting responsibilities
• Learn the value of keeping good health records, what information should be included on the intake form, the initial consultation record, and follow up records. Understand what needs to be included on herb labels and patient information sheets
• Understand the toxicity of some herbs. Learn the risks and how traditional preparation methods reduce the toxicity
• Understand how best to manage a complaint if one is made against you

Course Outline

0 hrs - 1.5 hrsEthical and legal implications of informed consent, health literacy, patient vulnerability, the process of providing relevant information to obtain informed consent; limitations of consent forms; legal capacity; High court rulings

1.5 hrs - 2 hrsExplanation of privacy and confidentiality issues, appropriate and inappropriate disclosure with examples, data security and data retention requirements

2 hrs - 2.5 hrsDiversity in our community, its social ramifications, the need to support those communities. Adult domestic violence and reporting responsibilities. Child physical, emotional and sexual abuse. Our reporting responsibilities and protections

2.5 hrs - 3 hrsRecommendations for health record keeping. The value of good record keeping to the practitioner, specific requirements, translated records, the intake form, records for initial consultation vs follow-ups, and tax invoice and accounting records

3 hrs - 3.25 hrsProblems and complaints that have occurred; guidelines for the safe practice of Chinese herbal medicine; nomenclature; patient advice and information; patient records; prescriptions and labels; adverse event reporting.

3.25 hrs - 3.75 hrsIssues relating to the toxicity of some herbs and how traditional preparation methods reduce the toxicity: Ma Huang, Zhi Fu Zi, and herbs containing amygdalin: Xing Ren, Tao Ren, Yu Li Ren. Restrictions and actual risks and safeguards.

3.75 hrs - 4 hrsAdvice on how to manage a complaint made against you effectively and professionally, and how to use the experience to improve your practice